Due to the Coronavirus epidemic, most airlines have become more flexible in cancelling and changing flights. They often offer options to modify reservation (e.g., date, destination, origin) without fees and full refunds in the form of long-duration vouchers.
Our Customer Care team has been proactively reaching out to our clients when their flights have been cancelled or modified. In case you want to know more, our Airline Covid-19 policies coverage has more details on the policies of major airlines.
Of course, you can continue to contact us by chat and or email (firstname.lastname@example.org). Our agents will check on and inform you of all your options.