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[Admin] Billing profiles

How to set up payment and acceptable payment methods

Simon Horowitz avatar
Written by Simon Horowitz
Updated over a year ago

Users in your organisation won't be able to book trips until you've created a valid billing profile. You can choose to pay via:

  • Corporate card (VISA, Mastercard, American Express)

  • SEPA Direct Debit

  • Bank Transfer * (only available with the Pro plan. We currently accept payment in AED, EUR, GBP, USD, and SAR**)

To add a billing entity, go to your Admin area, select Billing profiles, click the "Add billing profile" button, then complete the form. All billing information is transmitted and stored securely. Our protocols for managing billing information are also GDPR-compliant.

Important information about how billing profiles work:

  • Each user must be linked to a billing profile

  • When you add new users you will be asked to allocate them to one

  • If users sign-up without having been assigned to a billing profile by an admin, they will be asked to select one when they first log in

  • Should a user sign-up before a billing profile is created, they will be added to the default billing profile.

*Your Account Manager alone can activate the out-of-band payment method. If this is of interest, please ask them.

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