If your flight has been cancelled, the airline or our Customer Care team will contact you directly by e-mail to provide you with alternative travel options, a voucher, or ticket refunds, depending on the policies of the various airlines. 

All cancellations related to this situation will be processed in conformity with the law. 

If you have been contacted directly by the airline, please contact us by chat or email support@fairjungle.com. Our Customer Care team will help you with the next steps. 

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