Fairjungle

How to cancel your train tickets on Fairjungle?

Cancel a train ticket

How to modify your train tickets on Fairjungle

Exchange a train ticket

Your train was cancelled

Simon Horowitz

Trains

Back to platform

No tickets or conversations found

Try selecting a different creation date range.

Tickets and conversations you've started through the messenger will appear here.

No tickets or conversations created by you

Try using different keywords or checking for typos.

Try selecting a different update date range.

Find answers and get help from Intercom Support and Community Experts

Conversations you've started through the messenger will appear here.

No conversations created by you

No conversations found

Title

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Empty Help Center

Uh oh. That page doesn’t exist.

Home

Search results

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.

No tickets created by you

No tickets found

Conversations and tickets in {topic}

Conversations and tickets in {topic} // {subtopic}

Volume, requesters and topics for your company.

Insights

Top requesters

AI topics

Track the progress of all tickets and conversations related to your company.

Customer Portal.

Track the progress of all tickets related to your company.

Tickets portal.

{assigneeName} needs more information from you

Tickets

No access to tickets portal

Search

Skip the search. Describe what you’re trying to do and get a grounded answer.

Browse articles and guides in this topic.

Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

Prototype answer unavailable

I’ve got this page open. Ask me anything about it and I’ll answer from the docs.

Reading along with you

English

Français

Completing your user profile

Signing up and logging in to Fairjungle

Contacting Fairjungle support

How to add Fairjungle to your smartphone

Getting started

Fill out my Fairjungle profile

Adding a loyalty card

Fill in your discount card

How to change my password

How can I add my KTN or redress number?

My Fairjungle profile

Booking a trip

Booking my first trip

Showing more options during a search

Group Booking

Booking for a colleague

Transport-only bookings

One-way trips

Booking a multi-city trip

Adding flexibility to your booking (Flex fare)

General

Indicate your train seating preference when booking on Fairjungle

SNCF fares

Train

Understanding flight information

Round-trip flight with two different airlines

How to use my voucher?

Flights

Hotel-only bookings

How to find a specific hotel

Booking an off-platform hotel

Accor Live Limitless (ALL) Loyalty Cards and Fairjungle

How to edit hotel dates while booking

Hotel

Booking a car rental

Adding project codes to your reservation

Trip validation

Understanding Fairjungle's transport recommendations

Understanding Fairjungle's hotel recommendations

How to optimise the price of my booking

Travel policy

Manage my bookings

Viewing your bookings

I booked with Fairjungle, now what ?

How to add a Guest

[Manager] Approval Delegation

Online check-in

Exchange or Cancel your flights

Flight cancelled by Airline

Modify or cancel your hotel reservation

Change or cancel a car rental booking

Car rental

My Admin section

[Admin] Set up your Fairjungle account

[Admin] How to activate and set up cost centers ?

[Admin] How to activate and set up project codes ?

[Admin] Optimizing your Fairjungle account configuration

[Admin] Adding a new user

[Admin] How to complete someone else's profile ?

[Admin] Invite a team member to join Fairjungle

[Admin] How to make a user an Admin, Manager or Accountant

Accountant status

[Admin] Modifying a user's billing profile

[Admin] Cancelling a train ticket for a colleague

Users

[Admin] Billing profiles

Understand your Fairjungle invoice

[Admin] How to collect your invoices on the platform

[Admin] Monthly billing

[Admin] Immediate billing with analytical fields

[Admin] Paying with a different currency

Billing

[Admin] Viewing your company's bookings

Ajouter un nom

[Admin] Setting up your travel policy

[Admin] What is the Green Policy ?

Travel Policy

[Admin] How does the approval system work ?

[Admin] Absent Manager

Trip approval

Improve the synchronization of your trips

Add your Fairjungle Trips to your calendar

Synchronising trips with Google calendar

How to take a screenshot of your console in the event of a problem

Changing Your Email Address

How Fairjungle works

My max budget for transport and hotel

Low-Cost Airlines

[Admin] Dealing with user objections

Admins